Retail & Manufacturing

Connect the shop floor to the customer.

Production, supply chain, analytics and commerce platforms for retailers and manufacturers who need to move faster without losing control of cost and quality.

Retail and manufacturing operations

The challenge

What is made rarely matches what sells.

Retailers and manufacturers share the same core problem: matching production and stock with real demand. These are the gaps behind it.

  1. Demand and supply drift apart

    Forecasts, stock and production plans live in different systems, so overstock and stock-outs happen at the same time.

  2. Plant data stays on the plant floor

    Machines, MES and ERP from different decades hold vital data that rarely reaches the people making decisions.

  3. Downtime and defects are expensive

    Unplanned stoppages and quality escapes cost far more than the maintenance and inspection that would have caught them.

  4. Customers expect one brand everywhere

    Store, web, app and marketplace need to share inventory, pricing and customer history in real time.

What we build

From production planning to the checkout.

We build and integrate the systems that close the loop between what is planned, what is made and what customers buy.

Discuss your platform

Supply chain

End-to-end visibility from supplier to shelf.

  • Supply chain visibility platforms
  • Supplier collaboration
  • Inventory optimisation
  • Demand forecasting

Production management

Predictable output and consistent quality.

  • Production planning and scheduling
  • Shop-floor control systems
  • Quality management
  • Maintenance management

Industry 4.0 analytics

Real-time insight across plants and channels.

  • Real-time production monitoring
  • Predictive maintenance
  • Performance analytics
  • Customer insights

Product lifecycle management

One source of truth for every product.

  • Product design and development
  • Bill of materials management
  • Engineering change management
  • Product data management

Customer and commerce

Engagement built on unified customer data.

  • Customer engagement platforms
  • Sales and service management
  • Personalised marketing
  • Customer feedback and insights

IT foundations and security

The infrastructure everything else depends on.

  • Legacy system modernisation
  • Cloud and database management
  • Cybersecurity and data protection
  • Application support

Delivery without disruption

Change the systems, not the schedule.

Production lines and trading cannot stop while systems change, so every phase is planned around continuity.

Continuity planning

Phased cut-overs, parallel runs and rollback plans so production and trading carry on.

Connect what you have

Integration with your existing ERP, MES, PLM and commerce systems instead of rip-and-replace.

Data you can trust

A governed, single view of product, inventory and customer data across plants and channels.

Security for connected operations

Secure device connectivity, access control and data protection for plant systems and customer data alike.

How we work

Fastest payback first.

A phased roadmap that prioritises the changes with the clearest return, whether visibility, automation or customer experience.

  1. 01

    Assess operations

    We review production, supply chain and customer processes with your teams to find where data and systems fall out of sync.

  2. 02

    Design the roadmap

    A phased plan that sequences change by business value and operational risk.

  3. 03

    Implement and integrate

    Iterative delivery integrated with ERP, MES, PLM and commerce systems, tested against real production and sales scenarios.

  4. 04

    Measure and improve

    Analytics, support and continuous improvement that keep operations and customer experience improving after go-live.

Connecting production, supply chain and customers?

Tell us about the plants, channels and systems involved. We will come back with a considered approach.